Terms of service

Terms and Conditions

1. Agreement to Terms

By accessing and using our website or making a purchase, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.

2. Product Information

  • We strive to provide accurate product descriptions and images
  • Colours may vary slightly due to monitor settings
  • Product availability is subject to change without notice
  • We reserve the right to limit quantities on any item

3. Pricing and Payment

  • All prices are listed in [QR] and are subject to change
  • Payment must be completed at the time of purchase
  • We accept major credit cards and digital payment methods
  • Additional taxes or duties may apply based on your location

4. Order Processing

  • Orders are processed within 1-3 business days
  • We reserve the right to cancel orders for any reason
  • Order confirmation will be sent to your email address
  • Processing times may vary during peak seasons

5. Shipping and Delivery

  • Shipping times are estimates and not guaranteed
  • We are not responsible for delays caused by shipping carriers
  • Risk of loss transfers to you upon delivery
  • International orders may be subject to customs fees

6. Returns and Refunds

  • Returns must be initiated within 30 days of delivery
  • All returns require prior authorisation via email
  • Return shipping costs are the customer's responsibility
  • Refunds are processed within 10 business days of approval

7. Intellectual Property

  • All content on our website is protected by copyright
  • You may not reproduce, distribute, or modify our content
  • Product images and descriptions are our intellectual property
  • Unauthorised use may result in legal action

8. User Conduct

You agree NOT to:

  • Use our website for any illegal purposes
  • Attempt to harm or disrupt our services
  • Submit false or misleading information
  • Violate any applicable laws or regulations

9. Privacy and Data Protection

  • We collect and process personal data as outlined in our Privacy Policy
  • Your information is stored securely and used only for order fulfillment
  • We do not sell or share personal information with third parties
  • You have the right to request data deletion

10. Limitation of Liability

  • Our liability is limited to the purchase price of the product
  • We are not liable for indirect, incidental, or consequential damages
  • We make no warranties beyond what is required by law
  • Your use of our services is at your own risk

11. Dispute Resolution

    • Any disputes will be governed by QATARI law
  • We encourage resolution through direct communication
  • You agree to attempt mediation before litigation

12. Force Majeure

We are not liable for delays or failures due to:

  • Natural disasters or extreme weather
  • Government actions or regulations
  • Supplier or shipping carrier issues
  • Internet or technology failures

13. Modification of Terms

  • We reserve the right to modify these terms at any time
  • Changes will be posted on our website
  • Continued use constitutes acceptance of new terms
  • Major changes will be communicated via email

14. Termination

  • We may terminate your access for violations of these terms
  • You may discontinue use at any time
  • Termination does not affect pending orders or obligations
  • Certain provisions survive termination

15. Severability

If any provision of these terms is found invalid, the remaining provisions continue in full force and effect.

16. Contact Information

For questions about these Terms and Conditions, contact us at: Email: ansernazir55@gmail.com